Episode 160

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Published on:

22nd Apr 2024

Ep 160 – The secret to building a happy team with Richard Clarke

As leaders we’d all like to have happy teams but how do we create the right environment to achieve that?  I interview Richard Clarke, creator of the popular Happy Teams substack newsletter, about his experience building a company centred on team happiness and the work he does helping companies create happier teams.

We discuss…

  • What makes people happy at work
  • The 5 factors that influence team happiness
  • Who is responsible for your team’s happiness

Richard Clarke is the founder and ex-CEO of Secret Source, an IT company based in Spain. In 2014 he had a theory, if he set up a company whose main KPIs were team and client happiness then the team would collaborate better, be more aligned with their clients and perform better and all the traditional measures of success, profit, revenue, growth would naturally follow. For 10 years Richard studied the science of happiness in the workplace and applied it in his company. In 2022, with almost 50 employees Richard handed over the role of CEO and he now dedicates his life to sharing his knowledge. He writes, speaks and teaches leaders and organisations how to use the science of happiness and wellbeing to build better teams.

 

Richard’s white paper on team happiness: richardclarke.eu/podcastgift 

Happy Teams substack: happyteams.substack.com 

 

This is the Influence & Impact podcast for women leaders, helping you confidently navigate the ups and downs of leadership and feel less alone on your journey as a leader.

 

My name’s Carla Miller, I’ve been coaching leaders for the past 15 years and I’m your leadership bestie.  I’m here to remind you of the value to bring to your organisation, to help believe in yourself and to share practical tools and insights from myself and my brilliant guests that will help you succeed in your career.

 

I’ve just launched Women Leading – a community to help you lead without overwhelm.  It offers peer support, live Q&A with me, access to the Leadership Skills Lab, menopause events and a live workshop each month on topics including…

  • How to Say No
  • Managing an Overwhelmed Team
  • How and When to Coach Your Team
  • Reducing Drama in your Team
  • Giving Feedback Without Feeling Awkward

Until 1 May 2024 you can access a discounted price at https://www.carlamillertraining.com/womenleading  

 

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About the Podcast

Influence & Impact for Leaders
with Carla Miller
This is Influence & Impact for Leaders, the podcast that helps leaders like you increase your impact and build a happy and high performing team. Each episode delivers focused, actionable insights you can implement immediately, to be better at your job without working harder.

Ready to be more impactful? Let’s get started!

Find out more at: https://www.carlamiller.co.uk

About your host

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Carla Miller

Carla Miller has 16 years of leadership coaching experience, a background in CEO roles in the charity and commercial sector and is an established expert in women’s leadership. She is the creator of the Influence & Impact program which has helped hundreds of women from companies including GSK, BT, Google, Channel 4, Muller and Deloitte to become influential leaders and secure promotions to senior leadership and C suite roles. She is the host of the global top 2% Influence & Impact podcast and has over 220,000 downloads. Her book ‘Closing the Influence Gap: A practical guide for women leaders who want to be heard’ is an Amazon bestseller for leadership and was named by Management Today as one of the books every leader should read in 2022.